> For the complete documentation index, see [llms.txt](https://gtecbest.gitbook.io/elearn-members/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://gtecbest.gitbook.io/elearn-members/~/changes/sJq7JbXT2e6f66ms1E0V/my-prfile/gtec-support-system.md).

# 線上支援系統

🤗歡迎您利用線上意見反應表單系統!!此系統提供您與海外機構間最順暢的溝通橋樑及問題解決!!您可以透過系統清楚選擇發生問題類別，隨時掌握反映進度及歷史紀錄。

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1.請先成功登入您的emlearn平台:<https://elearn.gtec.tw/wp-login.php>

<figure><img src="https://1098012800-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhWbz-Ud11NKKE0a1WS%2Fuploads%2FnZ6IxQR39dceu0dBSFxJ%2Fimage.png?alt=media&amp;token=1ca72a79-b984-4cf1-91ca-373bbff08b65" alt=""><figcaption></figcaption></figure>

<figure><img src="https://1098012800-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhWbz-Ud11NKKE0a1WS%2Fuploads%2FCUR4zKzskVzTjlwcKA3e%2FGTECSUPPORT-FUNCTION-NEW.png?alt=media&amp;token=9526a0ab-4429-4a4c-874c-4710a95b5584" alt=""><figcaption><p>點選個人帳戶>選擇線上支援</p></figcaption></figure>

2.或者點入此連結:<https://support.gtec.tw/gtec-support-system/>

(系統會自動登入)

{% hint style="warning" %}
第一次需要先進入elearn平台，以後就直接登入支援平台即可
{% endhint %}

<figure><img src="https://1098012800-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhWbz-Ud11NKKE0a1WS%2Fuploads%2FHVX8OKWHGzsOnyATrm7n%2Fimage.png?alt=media&amp;token=37bf78fd-756d-4a8e-9644-65b9b6cd7c1e" alt=""><figcaption></figcaption></figure>

3\. 提交問題單:填寫相關個人資料及會員編號 方便後台人員查詢

<figure><img src="https://1098012800-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhWbz-Ud11NKKE0a1WS%2Fuploads%2Fb6MS1AEbOMUIeDqNeHXW%2Fimage.png?alt=media&amp;token=12370845-da31-4070-80b0-fd23df0cd60a" alt=""><figcaption><p>  先輸入您的可回覆的電子郵件</p></figcaption></figure>

<figure><img src="https://1098012800-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhWbz-Ud11NKKE0a1WS%2Fuploads%2F2FifhYKtAROFYsWWKB8Y%2Fimage.png?alt=media&amp;token=86bba37e-34f8-4e59-8f33-13de7bd11516" alt=""><figcaption><p> 選擇您要反映的相關事項類別及內容</p></figcaption></figure>

<figure><img src="https://1098012800-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhWbz-Ud11NKKE0a1WS%2Fuploads%2FtGD2kq83ZluxuwSJQgCx%2Fimage.png?alt=media&amp;token=8e421697-c807-41e3-ad4d-d940326ac7ba" alt=""><figcaption><p> 可以使用附件放置相關證明文件</p></figcaption></figure>

<figure><img src="https://1098012800-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhWbz-Ud11NKKE0a1WS%2Fuploads%2FEQNILj7FiBUnnngc5cvM%2Fimage.png?alt=media&amp;token=747176d0-8f45-4d73-82a4-38597d925abc" alt=""><figcaption><p> 送出問題單進行中的問選單</p></figcaption></figure>

<figure><img src="https://1098012800-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhWbz-Ud11NKKE0a1WS%2Fuploads%2FapI588D9P62Xr5gL2K0i%2Fimage.png?alt=media&amp;token=eaf2f608-0453-444c-82ad-a3cdc5932573" alt=""><figcaption><p>您也會及時在信箱收到通知</p></figcaption></figure>

<figure><img src="https://1098012800-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhWbz-Ud11NKKE0a1WS%2Fuploads%2FkUeszgjr7DPxg38VOBQo%2Fimage.png?alt=media&amp;token=6f0991ae-b1e6-46bc-8ecf-42200f87e3ae" alt=""><figcaption><p> 提交後會在此視窗有支援專人為您解決</p></figcaption></figure>