# 線上支援系統

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1.請先成功登入您的emlearn平台:<https://elearn.gtec.tw/wp-login.php>

<figure><img src="/files/WwyC7jL0Re3cXX7CjPB4" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/wDvaT8a3jIR3tFrCvrui" alt=""><figcaption><p>點選個人帳戶>選擇線上支援</p></figcaption></figure>

2.或者點入此連結:<https://support.gtec.tw/gtec-support-system/>

(系統會自動登入)

{% hint style="warning" %}
第一次需要先進入elearn平台，以後就直接登入支援平台即可
{% endhint %}

<figure><img src="/files/1H1hiY8RaJW88uX8rqOL" alt=""><figcaption></figcaption></figure>

3\. 提交問題單:填寫相關個人資料及會員編號 方便後台人員查詢

<figure><img src="/files/3uW8oNJkrI1qvZAeOoE2" alt=""><figcaption><p>  先輸入您的可回覆的電子郵件</p></figcaption></figure>

<figure><img src="/files/XrXrxGSyrUmIBbhyrfMA" alt=""><figcaption><p> 選擇您要反映的相關事項類別及內容</p></figcaption></figure>

<figure><img src="/files/NaXjcIdhfljfFM8VEjt0" alt=""><figcaption><p> 可以使用附件放置相關證明文件</p></figcaption></figure>

<figure><img src="/files/4KLbiUVVAUmIydZRiKnT" alt=""><figcaption><p> 送出問題單進行中的問選單</p></figcaption></figure>

<figure><img src="/files/fU2PpWiiUSPNAXS9VN1j" alt=""><figcaption><p>您也會及時在信箱收到通知</p></figcaption></figure>

<figure><img src="/files/SuTCx5q0KDAc37ZkPunH" alt=""><figcaption><p> 提交後會在此視窗有支援專人為您解決</p></figcaption></figure>


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